Our partners provide us with a strategic advantage. They maximise our performance and productivity, allowing us to be more flexible. We leverage their knowledge and resources to makes us more competitive, a benefit which we then pass on to you, our clients. Our Partners gain extra revenue through our partnerships and together we learn to serve our now mutual clients more effectively.
ImproveCX are an Oracle Gold Partner and the preeminent Oracle Knowledge (InQuira) and Service Cloud Advanced specialist in EMEA.
Our Founders held senior positions at InQuira (acquired by Oracle), Right-Now and Oracle Consulting Services (OCS).
Oracle produces the most comprehensive suite of Customer Experience solutions in the market today. We continue to have strongest relationships with key individuals at Oracle and as specialists in Oracle Knowledge our practice regularly gets invited to advise, train and collaborate with Oracle on client engagements.
Our Founders comprise a former Oracle Practice Manager and the Service Delivery Manager for Oracle Knowledge EMEA. Our CTO, Ryan Hollander was the Technical Lead on the internal OCS group and our Chief Service Cloud Associate; Kevin Singleton was formerly at Right-Now and OSC Practice Manager for Service Cloud EMEA.
Transversal is a pioneer and leading provider of cognitive knowledge solutions for the cloud.
Transversal passionately believe that there is a more innovative way for people to find, share and manage their collective knowledge.
Transversal have developed one of the world’s most advanced cognitive knowledge platforms and a new generation of knowledge solutions.
Self-service is more intuitive, front office applications are more intelligent and managing knowledge has never been easier.
The Institute of Directors (IoD) is a business organisation for company directors, senior business leaders and entrepreneurs.
As members of the IoD, we utilize their research expertise to augment our knowledge. We ensure that we continue to stay abreast of, and participate in, shaping the best practices used in our industry today.
We enhance our performance with their world-class learning and development. Our clients benefit from a wealth of business insights that we receive from one of largest and most respected business network in the world.
ImproveCX is a Partner of Amazon Web Services (AWS) – the world’s finest secure cloud services platform.
Through AWS we utilize and offer compute power, database storage, content delivery and other functionality to help our business scale and grow; efficiently, cheaply and securely.
At ImproveCX we can spin out an Oracle Knowledge KMS Instance on AWS in under an hour a task that would normally take a week. Contact us to find out how.
Red Hat is the world's leading provider of open source solutions.
Many of the solutions we develop for our clients utilize Red Hat's enterprise grade Open Source Linux platform.
Red Hat works with us to help our practice to solve our clients business challenges and align their IT and business strategies. Our clients benefit from accelerated delivery of affordable enterprise grade solutions.
Wizdee in one of the most innovative Business Intelligence and Analytics providers in the world.
Wizdee offers a fundamentally different approach to Business Intelligence. With Wizdee you explore data from multiple sources using everyday language. Just enter your queries in a search box to analyze your business data and get instant visual answers.
We are pleased to announce, that ImproveCX has been selected as a Consulting and Reseller Partner. We are super excited about offering this technology to our clients. Please ask us for a demo today.